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FAQs

Geo Week 2026
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February 16 to February 18, 2026
Colorado Convention Center
Denver, CO
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Frequently Asked Questions (FAQs)

Click on the questions below to expand the section and find the answers to common questions regarding the event. Contact our Customer Service team if you need any additional assistance. 
 

General Event Questions     Order Event Services Questions     Shipping, Move-in, Move-out Questions     

Badge Registration & Customer Invitation Questions     Marketing & Sponsorship Questions

General Event Questions

Your company profile appears on the Exhibitor List on the event website. To update your profile, you can visit the Edit Your Company Profile section to update all portions of your company profile. You MUST be logged in to the Exhibitor Resource Center (ERC) to access this section. If you are not logged in, visit the Home section to do so. Once you are logged in, you will have access to edit each section. You can also click the Tour button at the top of the page for a tour of all elements of your profile. 
All related dates and times can be found in the Event Schedule. Here you will find the move-in & move-out registration, and full event schedules.
Each booth has a defined booth type which is included in your Booth Confirmation email. When designing your booth you will need to follow these regulations to avoid issues on-site. You can review the Booth Display Regulations and let us know if you have any questions. Each lead exhibitor is required to fill out the Booth Approval Form, letting our Operations team know how you plan to set up your booth space. Also, if you are planning to work with an outside contractor to design and build your booth, please fill out the Exhibitor Appointed Contractor form, letting us know that they will be working on your behalf. You can find all other event regulations in the Event Information section. 
You can book your hotel stay through the only official Housing Vendor, onPeak. They have secured discounted rates for you and your team.
You can find your booth on the on the event Floorplan. There you will find your booth space in relation to the rest of the event. 
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Order Event Services Questions

You can order these items through the Order Event Services section. Each official vendor is listed here along with the services they provide, contact information, as well as links to their ordering information. You can contact each vendor directly with any questions about their services or offerings. 
You can visit the Exhibitor Task Checklist to review the deadlines associated with each task. The checklist is listed is organized by date and you will find all related links and forms there as well. If you need to contact a vendor directly with questions you will find this information on the Order Event Services page or the Contact Info & Official Vendors page. 
You can order Lead Retrieval service from the official vendor, XpressLeads and they will provide you with the ability to scan the badges of the attendees who visit your booth. After the event, you will receive the list of contacts that were scanned. You can contact the vendor directly with any questions. 
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Shipping, Move-in & Move-out Questions

You can choose to ship your materials in advance to the Freeman Warehouse and they will bring your shipment directly to your booth prior to your arrival. You can also choose to ship directly to the event venue but please note they will not begin receiving materials until the first day of move-in. Please consult the Shipping, Move-in & Move-out section for more information. 
Yes, you are allowed to deliver your materials directly to the facility. You will need to review the Move-in & Installation of Your Exhibit section of the Shipping, Move-in & Move-out page. Access will depend on the type of vehicle you will be using. Please be sure to consult the Material Handling information as well. 
Exhibitors are NOT allowed to break down or remove any part of their exhibit, equipment, display material or merchandise from the exhibit floor before the close of the event at 3:00 pm on Wednesday, February 18th. Please consult the Shipping, Move-in & Move-out page for all related information. 

Exhibitors will be allowed to perform their own Material Handling provided they meet all the following criteria:

  • Move-in and move-out through the convention center lobbies is strictly limited to hand-carry items.
  • Examples of acceptable hand-carry materials include boxes, suitcases or fiberboard shipping cartons carried by one person, portable displays on wheels and small luggage racks.
  • The use of carts, dollies, flatbeds, pallet jacks or other mechanical equipment is prohibited. Material requiring the use of wheeled or mechanical equipment for movement must be handled by Union Labor and delivered to the exhibit floor via the loading docks.
If you will require labor for delivering your materials to your booth from the loading dock, Union Labor can be hired through Freeman. Refer to the Union Labor Jurisdictions for complete details on labor regulations and work rules.
  • Examples of acceptable hand-carry materials include boxes, suitcases or fiberboard shipping cartons carried by one person, portable displays on wheels and small luggage racks.
  • The use of carts, dollies, flatbeds, pallet jacks or other mechanical equipment is prohibited. Material requiring the use of wheeled or mechanical equipment for movement must be handled by Union Labor and delivered to the exhibit floor via the loading docks.
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Badge Registration & Customer Invitation Questions

You can visit the Registration section to access the Exhibitor Registration area. To log in, you will click on the link in the Registration section, find your company name in the drop-down menu, and paste in the password that was included in your Booth Confirmation email. If you are a Co-Exhibiting company, please contact your lead exhibitor as this information is only provided to lead exhibitors. All staff who will be working in your booth will need to be registered for a badge. Badges will be picked up on-site at the event. 
For every 100 sq.ft. booth space – 2 EXC (Exhibitor Conference badges), 2 EXH (Exhibitor Exhibit Hall badges) . 
**Additional staff badges once the allotment is met, are available for purchase at $995 for Exhibitor Conference Badge or $195 for Exhibits only.  
You can do this through the Exhibitor Registration area. Once you are logged in, click on the Invite Your Customers tab in the left hand panel. You will be brought to a page detailing your options for inviting your customers. You can send an email from your inbox and provide the link or priority code for them to use when they register themselves. As they are using this specific link, they will not be prompted to pay when they finish their registration.
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Marketing & Sponsorship Questions

Promoting your participation is key to a successful exhibition. You can start by downloading graphics from the Exhibitor Marketing Resources page that you can use in your email signatures, social media posts, and more! 
There are many sponsorship opportunities available that will drive results. You can speak with our sales team to learn more.
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Questions?

Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!

Important Information

Recently Geo Week has been the target of groups that offer a variety of fraudulent services. This includes but is not limited to fraudulent travel, advertising, and data services. Many of our customers have reported that these groups who are not our official vendors fail to deliver on their promises to provide hotel reservations, advertising, or accurate data, then refuse to grant refunds. Some of these groups engage in illegal phishing practices or embed malware in their messages that could (if clicked) infect/hack your company’s systems. We strongly advise that you do not click on any links from e-mails or groups that look suspicious and always check our Official Vendor List before contracting with anyone. If you suspect that you have been contacted by a fraudulent vendor or have any questions, please contact us at customerservice@divcom.com. Please note that Geo Week and its official vendors DO NOT sell attendee lists under any circumstance. Companies or groups offering such lists are not affiliated with Geo Week in any way and cannot possibly have accurate attendee data. Buyers should beware! 

 

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